We approached Shokbox for advice for our first cycling trip abroad and how to transport bikes safely and securely via aeroplane, to France.
The response was very quick and hugely helpful. Where we were staying we couldn’t hire bikes so we’re quite concerned about the integrity of these boxes and the rough handling of our precious bikes.
We hired two bike boxes and were immediately calmed down when we saw the protection, secure clasps, padding, straps and wheels. A few other friends borrowed bike bags and the two of us were pretty smug wheeling these around the airport.
The customer service was excellent and they showed a real interest in our trip, bikes and how much our bikes mean to us.
Will definitely use these again and the new models look brilliant. Well worth the peace of mind.